Information on how to communicate with us.
Mailing Address:
C-04-08, Tamarind Square,
Persiaran Multimedia Cyber 10,
Cyberjaya, 63000 MY.
Sales Inquiry and Support Ticket Follow-Up
WhatsApp (Chat Only) & Phone Voicemail
Voicemail Number: +601119775778
WhatsApp: +601119775778
Note: Support request still requires ticket creation in the Client Area.
Phone Policy: We will accept voicemail only, and we will get back to you.
Support Ticket: 24x7x365. Visit our Support Portal: Click Here
Chat Support: 24x7x365. Click Chat icon at bottom right. Conversations will automatically convert into ticket. While our responses may not be immediate, all responses will be updated in the chat interface, your client area support ticket, and via email notifications.
Direct Email Addresses: 24x7x365
Technical Support: support@rocksoft.net
Sales Department: sales@rocksoft.net
Billing Department: billing@rocksoft.net
Network Abuse Report: net.abuse@rocksoft.net
